Conkote® Cloth Surgical Tape

• How long does delivery take?

3-7 business days normally. Please note that shipments can occasionally be delayed due to unforeseen circumstances. You’ll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow 24 hours for the tracking number to become active.

• What countries do you ship to?

US only at present.

• How will my delivery be shipped?

Amazon as our logistics partner to ship out Conkote products in US. They will choose the carrier that they think works best for our customers.

• I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

• Can I change the delivery address of my package after it has been shipped out?

For security purposes, we cannot change the shipment once the product is en route.

• What do I need to do when I received a different product than what I ordered?

Please contact our support team at support@conkote.com.